Privacy Policy
Effective Date: May 4, 2026
This Privacy Policy explains how Scull & Keel (“Scull & Keel,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you interact with us through our website, reservation system, online ordering platform, in our physical restaurant location, or through any other means.
1. Information We Collect
We collect information directly from you when you use our services, and automatically when you interact with our website.
A. Information You Provide to Us
Contact Information: Name, email address, phone number, and physical address.
Reservation Details: Date and time of reservation, party size, and any special requests (e.g., allergies, dietary restrictions, seating preferences). When you book through our website, this data is collected via the OpenTable platform.
Transactional Information: Details about purchases, method of payment (handled securely by third-party payment processors), and order history.
Marketing Preferences: Whether you have opted in or opted out of receiving promotional communications.
B. Information Collected Automatically
- Technical & Usage Data: IP address, browser type, and how you interact with our site and the reservation widget.
- Cookies: We use cookies to facilitate the booking process. (Please refer to our Cookie Policy for details).
2. How We Use Your Information
We use your information to operate our business and provide you with excellent service, specifically:
- Service Fulfillment: To process and confirm reservations via OpenTable, fulfill online orders, and manage payments.
- Communication: To send booking reminders, order updates, and respond to inquiries.
- Personalization: To note dietary needs or seating preferences for your future visits.
- Marketing: To send promotional offers if you have provided explicit consent.
3. Sharing and Disclosure of Your Information
We do not sell your personal information. However, we share data with specific partners to provide our services:
- Reservation Services (OpenTable): By using our booking tool, you provide information directly to OpenTable, Inc. This data is shared with Scull & Keel to secure your table. OpenTable may also use your data according to their own Privacy Policy.
- Service Providers: We share data with trusted providers for payment processing, email marketing, and website analytics.
- Legal Compliance: We will disclose information where required by law or to protect our security.
4. Data Security and Retention
We implement industry-standard physical and electronic safeguards to secure your data. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and accounting requirements.
5. Your Rights and Choices
Depending on your location, you may have the right to:
- Access & Correction: Request a copy of or updates to your data.
- Deletion: Request that we delete your personal data, subject to legal exceptions.
- Opt-Out: Unsubscribe from marketing at any time via the “unsubscribe” link in our emails.
6. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Scull & Keel
40 Edwin H Land Blvd, Cambridge, MA 02142
Phone: 617.806.4122